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Privacy Policy

Last updated: March 24, 2026

Introduction

Summerville Hoarding Cleanup ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hoardingcleanupsummerville.com or use our services.

Given the sensitive nature of hoarding cleanup services, we take extra care to ensure your privacy and confidentiality at every step.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form or request an assessment
  • Call us at (843) 517-7097
  • Email us directly
  • Schedule a service appointment

This information may include:

  • Name
  • Phone number
  • Email address
  • Physical address of the property requiring service
  • Description of the situation or services needed

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address
  • IP address (anonymized)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule assessments and service appointments
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations

We will never use your information for unsolicited marketing without your express consent.

Confidentiality Commitment

We understand that hoarding situations are deeply personal. We are committed to maintaining the strictest confidentiality regarding:

  • The nature of services you request
  • The condition of your property
  • Any personal circumstances you share with us
  • Your identity as our client

Our team members sign confidentiality agreements, and we never disclose client information to third parties except as required by law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted partners who assist in operating our website or conducting our business, subject to confidentiality agreements
  • Legal requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of our company, our clients, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: